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Frequently Asked Questions
General
What is Toolzy?
Toolzy is a digital membership for trade professionals that gives you access to exclusive discounts, offers, and perks from participating brands and retailers.
Who is Toolzy for?
Toolzy is built for tradespeople, contractors, and tool enthusiasts who want premium tools, gear, and everyday essentials at the best possible value.
How does Toolzy work?
Once you join, you will have access to all the amazing deals Toolzy has to offer. Simply browse around or search what you’re looking for. To access an offer, simply click the button and you will be provided with a coupon code to use on our partner’s website.
Membership
How much does a Toolzy membership cost?
Toolzy membership is $199.99 CAD / $159.99 USD per year. Early VIP waitlist members can join at discounted launch pricing.
How long does my membership last?
Your membership is valid for 12 months from the day you sign up. Keep it rolling or cancel at any time. You’re in full control!
How do I sign up?
Simply click the Join Now button on our website and complete checkout. You’ll get instant access to your Toolzy membership.
Can I cancel my membership?
Yes, you can cancel anytime, but memberships are non-refundable. You’ll still have access until the end of your billing period.
Do I need a physical card?
Nope—your membership is fully digital! Just log in to your account on your phone or computer.
Offers & Discounts
What kind of offers are available with Toolzy?
Offers include discounts on tools, accessories, workwear, software, coffee, supplements, golf gear, travel, and more. We’re constantly adding new partners to keep the lineup fresh so keep coming back every week to check out new and exciting deals.
How do I redeem offers online?
Each retailer has a unique coupon code you can copy from your Toolzy marketplace. Enter it at checkout on their website to apply your discount. We make it seamless for our members.
How do I redeem offers in-store?
Just show your Toolzy voucher that is emailed to you and the retailer will apply the discount.
Do offers change or expire?
Some offers are permanent, while others are limited-time promotions. Each offer clearly lists the terms and conditions, along with the expiry date.
Can I combine Toolzy offers with other sales or promotions?
This depends on the retailer. Some allow stacking discounts, while others do not. Offer terms will specify the terms and conditions.
Retail Partners
Which retailers are part of Toolzy?
Toolzy partners with tool retailers, premium tool brands, software providers, and lifestyle retailers (like coffee and fitness brands). Our partner list is growing monthly.
I’m a retailer—how do I become a Toolzy partner?
We’d love to connect! Reach out through our Partner With Us page and our team will walk you through the process. It’s totally free for retailers to advertise their products or services to our members. You can also email us at [email protected]
Technical & Support
I forgot my login details—what do I do?
Click Forgot Password on the login page, and we’ll email you a reset link.
My discount code isn’t working—what should I do?
First, double-check that the code is entered correctly and that the offer is still valid. If you’re still having issues, reach out to our support team at [email protected]
Can I share my membership with friends or coworkers?
No. Memberships are for individual use only. Each person must have their own membership. We have protocols in place to identify misuse of offers presented through Toolzy. If you share any coupon codes with your friends, coworkers, or online, your account will be terminated immediately.
How do I update my payment or account info?
Log into your account and update your details anytime in the settings section.
Other
How does Toolzy choose its partners?
We work with brands and retailers that share our commitment to quality, value, and supporting the trades.
Will Toolzy expand outside Canada and the U.S.?
Yes! Our focus is North America at launch, but we’re exploring international expansion as we grow.
